Shipping policy
Pan-India Reach & Serviceability Across 28,000+ Pin Codes
Aarogya CBD provides reliable express doorstep shipping across India, serving over 28,000+ postal pin codes spanning all states and Union Territories. We partner with India's most dependable pharmaceutical-capable courier networks—including Blue Dart Express, Delhivery, DTDC, and Shiprocket—to guarantee seamless transit for sensitive botanical formulations.
Prescription Verification & Dispatch SLA
To adhere to AYUSH and Schedule E-1 mandates, our fulfillment pipeline operates under two workflows:
- Non-Rx Hemp Nutrition & Topicals: Dispatched within 24 business hours of order placement.
- Schedule E-1 Medical Cannabis Formulations: Dispatched within 24 to 48 hours following successful verification of your uploaded prescription or completion of your Ayurvedic doctor teleconsultation.
Orders placed on Sundays or gazetted public holidays are processed and dispatched on the immediate following business day.
Discreet, Odorless & Pharmaceutical-Grade Packaging
We respect your privacy and confidentiality. All orders are packed in robust, tamper-evident outer cardboard boxes or courier flyers that are:
- 100% Discreet: Outer shipping labels contain standard sender logistics info ("Madly Styles / Fulfillment Hub") with zero mention of cannabis, CBD, hemp, or medical condition.
- Cushioned Protection: Tincture bottles are sealed in custom shock-absorbing bubble sleeves with leak-proof cap seals to prevent transit breakage.
- Tamper-Evident Tape: Sealed with high-security reinforced adhesive tape that visibly indicates tampering if breached.
Shipping Charges & Free Delivery Tiers
We believe therapeutic wellness should be affordable and transparent:
| Order Cart Value | Shipping Type | Courier Fee | Estimated Delivery Time |
|---|---|---|---|
| ₹999 and Above | Express Priority Courier | FREE (₹0) | 2 – 4 Business Days |
| Below ₹999 | Standard Express Courier | ₹99 Flat Rate | 3 – 5 Business Days |
Estimated Delivery Timelines by Region
Typical transit durations from the time of courier handover:
- Tier 1 Metros (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune): 2 to 3 business days.
- Tier 2 & Tier 3 Cities (State Capitals & District Centers): 3 to 5 business days.
- Remote, North-Eastern States, & J&K: 5 to 7 business days.
Real-Time Order Tracking & Notifications
As soon as your parcel is scanned into the courier hub, an automated notification containing your Tracking Number (AWB) and a live tracking link is dispatched via Email and WhatsApp/SMS. You can track parcel milestones in real-time or visit our Track Your Order page at any time.
Undelivered Parcels, Incorrect Addresses & RTO Protocol
Courier riders will attempt delivery up to three (3) times and send an OTP/call notification before marking an order as Return to Origin (RTO). Please ensure accurate street addresses, landmark references, and active contact numbers during checkout. If a parcel returns to our warehouse due to incorrect address or customer unavailability, our support desk will contact you to coordinate re-dispatch.
Inter-State Transit Legality & Regulatory Clearance
All formulations transported on behalf of Aarogya CBD are fully compliant with inter-state transit guidelines under the NDPS Act, 1985 and AYUSH Form 25D manufacturing licenses. Parcels travel with official GST invoices, E-way bills, and statutory compliance documentation.